01Who we are
Freaking Amazing Marketing, LLC ("FAM," "we," "us," or "our") is a web design and digital marketing agency based in McKinney, Texas. We build websites, funnels, automations, and marketing systems for faith leaders, gospel artists, and faith-driven businesses, and we operate the Drop Suite of tools, including DemoDrop.
This policy applies to this website, our booking and contact forms, our emails and text messages, and the services we provide to you. By using our website or services, you agree to the practices described here.
02Information we collect
Information you give us
- Contact details such as your name, email address, phone number, and business or ministry name.
- Project details you share when you book a call, fill out a form, or work with us, such as your goals, brand assets, website content, and logins you choose to provide for a project.
- Billing information needed to invoice and collect payment. Card and bank details are entered with and handled by our third-party payment processors. We do not store full card numbers on our servers.
- Communications you send us by email, text, phone, social media, or video call.
Information collected automatically
- Device and usage data such as browser type, device type, pages visited, referring site, and approximate location based on IP address.
- Information from cookies, pixels, and similar technologies, described in the Cookies section below.
Information from others
We may receive information from platforms you use to find or contact us, such as social media, advertising platforms, scheduling tools, or a referral partner who introduces you to us.
03How we use your information
- Respond to your inquiries and schedule calls.
- Provide, build, host, and support the websites and services you request.
- Send quotes, invoices, receipts, project updates, and appointment reminders.
- Send marketing emails or texts when you have agreed to receive them.
- Understand how our website is used so we can improve it.
- Measure and improve our advertising.
- Prevent fraud, protect our systems, and meet legal obligations.
We do not sell your personal information.
04Text messaging (SMS)
If you give us your mobile number and agree to receive texts, for example through a form or booking, we may send you messages about appointments, your project, customer care, and, if you opt in, offers and updates. Message frequency varies. Message and data rates may apply. Consent to receive texts is not a condition of any purchase.
Your mobile information is protected. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages.
You can opt out at any time by replying STOP. Reply HELP for help, or contact us using the details below. See our Terms of Service for full messaging terms.
07Websites we build and host for clients
We build and host websites for clients, many on our DemoDrop platform. When a visitor submits a form or otherwise shares information on a client's website, that information belongs to our client, and we process it on their behalf and at their direction. The client's own privacy policy governs that information. If you have a question about data collected on a client's site, please contact that organization directly.
08How long we keep information
We keep personal information for as long as needed for the purposes in this policy, including to provide services, keep business and tax records, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or de-identify it.
09Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections and access controls on the tools we use. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please share passwords and sensitive logins with us only through the secure method we provide for your project.
10Your choices and rights
- Email: use the unsubscribe link in any marketing email.
- Text: reply STOP to any message.
- Access, correction, and deletion: you can ask to see, update, or delete the personal information we hold about you.
Depending on where you live, including Texas and other states with consumer privacy laws, you may have additional rights, such as the right to know what we collect, to request a copy, to correct or delete it, and to opt out of targeted advertising. To make a request, contact us using the details below. We will verify your request and respond within the time required by law, and we will not discriminate against you for using these rights. If we deny a request, you may appeal by replying to our decision.
11Children's privacy
Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, contact us and we will delete it.
12Links to other websites
Our site links to client websites, social platforms, and other services we do not control. Their privacy practices are their own, so please review their policies when you visit.
13Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes will be made clear on this page or communicated to you directly when appropriate.
14Contact us
Questions about this policy or your information? We're glad to help.
McKinney, Texas
Email: hello@freakingamazingmarketing.com
Phone: (469) 701-2298
